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Intelligence and skills are vital elements to achieve success in the workplace; however, the ability to interact and manage relationships is what sets us apart as successful individuals and teams.. |
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Toxic Relationships . . .
To be successful requires awareness, control and management of emotions. It begins with knowing and understanding how we react or respond, and respecting others and their feelings. Toxic relationships distract from productivity and morale. -
Assertiveness . . .
Assertive behaviour is based on self-respect and respect for others. Assertive people manage situations and people with confidence and self-assurance. The core of assertive behaviour is a philosophy that cherishes the worth of human beings and their right to be treated with respect.
Emotional Intelligence . . .
Developing emotional intelligence ultimately reduces stress for individuals and organisations by decreasing conflict, improving relationships and understanding. It contributes to stability, continuity and harmony.
Programme Dates:
2011
- 30 & 31 March 2011
- 10 & 11 May 2011
- 26 & 27 July 2011
- 7 & 8 September 2011
- 22 & 23 November 2011
Most employees want to be considered important and recognised by their companies. If we are committed to setting high standards, we have the right to be very proud of our contribution. Consistent, professional behaviour earns trust and respect of supervisors, clients and co-workers. The professionalism of your colleagues often
promotes a positive working environment.
As colleagues, we experience the highs and lows
of personal and organisational success and failures.
We celebrate good times and survive crises. All of the
emotions and frustrations of everyday life are part of a
business day.