Unit Standard 14359:
“Behave in a professional manner
in a business environment”
NQF LEVEL 2, WITH 5 CREDITS

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Business Life Skills Workplace Readiness

Module One

Effective Listening

Module Two

Personality Traits

Module Three

Conflict Management

Module Four

Relationships with our Colleagues

Module Five

Electronic Language

Module Six

Time Management

Module Seven

Business Etiquette

Module Eight

Differentiate Yourself

Module Nine

Non-Verbal Communication

Module Ten

Etiquette in a Business Setting

“The Business Life Skills programme was beneficial in determining where my personality falls and learning how to use that to adapt to different situations. A very insightful, well-researched and thought through programme. Flee is such a lovely person. Very informative and inspirational.” Hogan Lovells

“The Business Life Skills Programme is necessary for any professional. It is fun, insightful, clear, comprehensive and interactive. The Facilitator was always able to give real-life examples of what was being discussed and Flee was a complete joy to listen to. She answered all of my questions and addressed every concern graciously and completely.” Yasine Barends – Astra Zeneca Pharmaceuticals (Pty) Ltd